The Intel® SSU defaults to the " Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer.In order to check this further, could you please provide the following information?ġ- Is the behavior happening only on external displays (connected through the Docking Station) or is also happening on the laptops' built-in displays?Ģ- Do the flickering and freezing issues occur if you connect the displays directly to the laptops (without the docking station) using a straight-through connection (HDMI-to-HDMI, not using video adapters) with a single cable? Could you please test without the docking in case you haven't tried yet?ģ- Have you tested with the latest customized graphics driver provided by Dell* for those Dell* 5000 Series Latitude laptops?Ĥ- With the docking station disconnected, please generate the following reports:Ĥ.1 A Report for Intel® Graphics Drivers following the steps on the link.Ĥ.2 Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system. Hello you for posting on the Intel® communities.
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